ORDERS

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INSTRUMENTS PRICED AT £6,800.00 (incl. 20% UK VAT)

(£5,666.67 excluding VAT)

ORDER PROCESS

To order any of our aeronautical products please email or telephone us with your requirements. We will then email you a pro forma invoice for payment by bank transfer. For watches, there is a required deposit of 50% before your time piece is put into the manufacturing schedule and construction of your order is initiated.  On completion of your order, a request will be sent for the balance of your invoice. Your order will, on receipt of final payment, be dispatched by secure and trackable courier. You will be sent all shipping and tracking codes. The price of £6,800.00 includes the UK VAT of 20% (£1,133.33) and is applicable on goods dispatched to a UK address. European orders are exempt from VAT on supply of a valid company VAT no. UK VAT is not applicable to other countries.

SHIPPING COSTS

UK : £ 36.00
Europe : £ 60.00
Rest of world : £ 90.00

GUARANTEE AND RETURN POLICY

Our watch movements are covered by our 3 year full repair or replacement guarantee. Pangbourne London Ltd. has a no question 30 day return policy. If for any reason you are not happy with your aeronautical product you can either exchange your product or have a full refund. Please email our team at mail@pangbournelondon.co.uk with the return details and whether you require a product exchange or refund. Please make sure you are in the 30 day period and that your watch has not been worn, used, scratched or damaged and is in the original packaging.

WATCH SERVICING AND REPAIR

We suggest your Pangbourne watch and its movement should be serviced every three to four years to ensure accuracy and functionality. We offer a full watch and movement servicing package at £625 (including 20% UK VAT or £520.83 plus UK VAT at 20%) per watch (excluding postage). If you require a specific repair or wish to purchase a replacement strap please email your requirements.

PLEASE ALLOW APPROXIMATELY FOUR WEEKS FROM ORDER TO DISPATCH

If you have any queries regarding the ordering process please contact us:

TEL: +44 (0)20 7498 6888

EMAIL: MAIL@PANGBOURNELONDON.CO.UK